Frequently asked questions

  • Thats cool, log in to mygroobox.co.uk to change your order.

  • Yes we do. We actually use about 80% less than the supermarkets. We have pledged to move to compostable plastic by 2020. See our blog post about it.

  • Good question. You can't change your order after noon on Tuesday for deliver of that week. Its so that we have time to pick your veg and not waste any!

  • Most of the veg is grown at Groobarbs Wild Farm in Cheshire. Three other farms in Cheshire & Lancashire help top up the supply if we occasionally run out due to weather problems, and during the hungry gap in April and May.

  • All the crops we grow do not have pesticides sprayed on the actual produce, which is probably the most important thing. We have not registered for organic status yet as we are learning how to grow over 50 crops without pesticides. A University is currently running tests on our veg to see if it has less pesticides residues than fully registered organic veg.

  • There is a collection hub at the farm entrance. You will need a code so please email for your code. Pick up is between 10am Wed to 5pm Thursday each week.

  • Ok I totally understand. Please take a photo and email us and we will replace any veg that is not to the correct standard.

  • Please email and we will let you know whats happened, maybe they have not got to you yet.

  • If veg is grown in Spain and delivered to you imagine how much fuel that has taken. If we grow it around the corner from you it will be much fresher, last longer and not cost the earth. It's your choice but local saves a lot.

  • Login to your account at www.mygroobox.co.uk and click the skip button for the week you are away. It will automatically skip your order for that week.

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